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Transform work relationships into powerful partnerships.

2/4/2015

 
White paper  Download pdf

There is strong evidence that quality of communication and relationships at work are a large factor in achieving desired results. Gaps and problems in both are very common. Partnership is a way people can communicate and relate--within an organization and between organizations--which enables optimal results. Partnerships are central to resilience for continuous learning and innovation, transformational leadership, and high-performing teamwork.

                                                                                                                               Download pdf

First, manage your brain. 

10/13/2014

 
Excerpts from longer article

Use brain science to help solve challenges in relationships at work. 


(Note: This article is a brief synopsis from a longer version with the same title available for subscribers only. To obtain the full length version, subscribe for free monthly resources. Click on "Subscribe" on the Resources home page banner.)

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Blind spots about our own leadership excellence

6/4/2014

 
Article  Download pdf or read online. From the Resources home page, click on "Read more" to see full article.

Blind spots about our own leadership excellence are common. What are the barriers to seeing the best parts of ourselves?  How can we break through them to manifest our full potential
?

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"Zapping workplace tension..."

4/30/2014

 
Link to web resource  Zapping workplace tension to improve patient safety
This is a link to an online article summarizing an Institute for Healthcare Improvement one hour audio program given April 2014. Though the focus is on health care teams, the methods are broadly applicable to teams across all industries. For additional reading see the Ultra-Brief Blog post Transforming tensions on teams: checking assumptions.

                                                                        Link to: Zapping Tensions and Tempers to Improve Patient Safety

Unexpected transformations of "personality problems" at work

4/21/2014

 
Article Download pdf  or read online. From the Resources home page, click on "Read more" to see full article.

We've all dealt with people at work who cause us headaches due to difficult behaviors that appear to be deeply ingrained personality traits. In the large majority of circumstances of such difficult behavior, situational factors are the predominant driving forces—not personality traits or even lack of skills.

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Invisible barriers to communication (part 1: the problem)

3/20/2014

 
Article Download pdf or read online. From the Resources home page, click on "Read more" to see full article.

Disruptions of communication up, down or across a hierarchy are common.  

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The impact of a visionary speech

3/20/2014

 
Article Download pdf or read online. From the Resources home page, click on "Read more" to see full article.

To what extent do visionary speeches inspire others to action?

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Two ingredients to enhance speed and results

3/20/2014

 
Article Download pdf or read online. From the Resources home page, click on "Read more" to see full article.

  For both speed and results, leaders are faced with a paradox.

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The unheralded middle

3/20/2014

 
Article Download pdf or read online. From the Resources home page, click on "Read more" to see full article.

Do middle managers get in the way of change?


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A powerful tool for change

3/20/2014

 
Article Download pdf or read online. From the Resources home page, click on "Read more" to see full article.

Questions can drive participation, learning and change.

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Bainbridge Island, Washington,