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How to Navigate Power to Enhance Psychological Safety

3/4/2020

 
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Institute for Healthcare Improvement 
Podcast--27 min. 

How to Navigate Power to Enhance Psychological Safety

Don't Let Your Staff Suffer In Silence

2/12/2020

 
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Don't Let Your Staff Suffer In Silence
IHI Blog Post

Unless leaders take certain actions repeatedly, the odds of staff suffering in silence are high.
 

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Leading Improvement: why experience and skills are not enough

11/7/2019

 
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To schedule an introductory call, contact me by clicking below. 
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I offer 90-day, 6-month, and 12-month packages of hybrid teaching, consultation, and coaching all by video meetings. Customization is also an option.  

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​In this article you will learn why experience and skills are not enough to assure the highest levels of success and sustainability with improvement initiatives in healthcare. The reason this is true has to do with...quicksand. 

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How Experienced Leaders Detect and Transcend Their Upper Limits

6/18/2019

 
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To learn more about Leadership Practice Sprints as a method to transcend your Upper Limits see Sprints.

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​In this article you will learn how experienced leaders detect and transcend their upper limits. 

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Enabling the Right Start in Tackling Hard Relational Problems At Work

5/24/2019

 
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Additional resources
For more information about getting support in strengthening your practice, see Adaptive Sprints.

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In this article, you will learn from a real-life situation how to enable the right start in tackling hard relational problems at work. 

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Being at Our Best: How to Learn in the Wild

3/16/2019

 
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Reference
  1. David V. Day The Difficulties of Learning From Experience and the Need for Deliberate Practice Industrial and Organizational Psychology 3: 2010
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Additional resources to develop your practice:
  • Subscribe for free monthly articles and you will have access to a Resource Guide.
  • Think about joining the Four Week Challenge on March 25 for $99.
  • Contact me for a free exploratory meeting to look at options. 

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 This article focuses on a huge challenge to being at our best as leaders: how to learn “in the Wild” (1)—that is, in actual day-to-day worklife where we face a persistent storm of complexity and stress. 

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Power Literacy: Own and Leverage Your Power

2/25/2018

 
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References
  1. Kim, Sara A New Focus in Healthcare Conflict Research Journal of Community and Public Health Nursing Volume 3, Issue 4, 2017
  2. Baker, Neil Flattened Hierarchy = Increased Empowerment? 
  3. Liu, Eric You’re More Powerful Than You Think: a citizen’s guide to making change happen Public Affairs 2017

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In this article, you will learn the basics of power literacy in order to enhance your effectiveness. 

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The Leadership Fractal--                                                                Simple Rules to shape culture

1/9/2018

 
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References
  1. Wheatley, Margaret J. Leadership and the New Science: Learning about Organization from an Orderly Universe Berrett-Koehler Publishers Inc. 1994
  2. Rodin, Scott R. The Steward Leader InterVarsity Press 2010
  3. Sull, Donald and Eisenhardt, Kathleen M. Simple Rules: How to Thrive in a Complex World Houghton Mifflin Harcourt 2015

Additional Information and Resources
  1. For more information on Simple Rules (also called In-the-Moment Leadership Strategies) see website at neilbakerconsulting.com.
  2. Subscribers can reference the Resource Guide. If you wish to subscribe for free monthly articles and link to this guide, click on Subscribe. You may unsubscribe at any time. 

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This article will provide a brief introduction to the Leadership Fractal and how this concept can provide an efficient and effective way to shape culture in the flow of daily work. 

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How to Give Direction and Coach at the Same Time

10/21/2017

 
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References
  • Coaching methods
    • How To Coach When There Is No Time
  • Setting team norms
    • An Easily Missed Ingredient for High Team Performance
  • Feedback and going first
    • Vulnerability, results, and leadership
    • Teamwork as perpetual feedback
  • Clear, consistent decision making
    • Are flaws in decision making causing conflict and poor alignment?

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​In this article you will learn how to give direction and coach at the same time. This is one of the more difficult balancing acts in leadership and it is crucial to the best results. 

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How To Coach When There Is No Time

8/28/2017

 
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Reference
Whitmore, John Coaching for Performance Nicholas Brealey Publishing 2009

Questions Tool for Coaching

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In this article you will learn why coaching is so important to effective leadership and how to coach when it feels like there is No Time.  

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Break Through to Your Elite Level of Leadership

6/28/2017

 
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Instructions to access Resource Guide
The Resource Guide for strategies which accelerate deliberate practice is available for subscribers only. Obtain a link to the guide by subscribing for free monthly articles at Subscribe. You may unsubscribe at any time. 

References
The full reference list for deliberate practice is available for subscribers only. Obtain a link to the list by subscribing for free monthly articles at Subscribe. You may unsubscribe at any time. 
1. Ericsson Anders, Pool Robert Peak: secrets from the new science of expertise Houghton Mifflin Harcourt 2016

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This article is for experienced, seasoned leaders who feel, or who have felt at some time in the past, the aspiration to bring their highest values, skills, and passion to any and all situations, including those that are very provocative and difficult. 

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Secrets to successful healthcare innovation too often stay hidden

5/29/2017

 
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References
  1. Kahneman, Daniel Thinking Fast and Slow Farrar, Straus, and Giroux 2012.
  2. Baker, Neil J. et al Hidden in Plain View: Barriers to Quality Improvement Physician Leadership Journal (2) Mar-Apr 2016, 54- 57
  3. Lencioni, Patrick The Advantage Jossey-Bass 2012

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Tool for Ongoing Review Meetings for Improvement Initiatives
Available for subscribers only. Subscribe for free monthly resources and obtain a link to the tool by clicking on the subscribe button below . You may unsubscribe at any time. ​
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​In this article you will learn that secrets to successful healthcare innovation too often stay hidden, why this happens, and what is needed to uncover them. 

Here are two brief stories of improvement initiatives told at conferences in which critical success factors emerged only when I later talked individually with the presenters. 

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Normalize Human Messiness                                                     to Enhance Psychological Safety on Teams

3/22/2017

 
Video (5 min. 38 sec.)
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References
  1. Edmondson, Amy C. Teaming Jossey-Bass 2012
  2. Salazar, Marco J Barzallo et al Influence of surgeon behavior on trainee willingness to speak up: a randomized controlled trial J Am Coll Surg 219: 1001 – 1009, 2014

Additional resources
  • Are you leading from reactivity or creativity?--four steps to see your blind spots
               Provides more details about indicators of "reactivity"--another term for "messiness."
  • A Key Barrier to Making Our Leadership Transformational
               Explains a method to reflect on personal behavior to identify our own messiness.
  • An Easily Missed Ingredient for High Team Performance
               Explains why team norms are so important and why it is so easy not to set them. 

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​Imagine someone has video-recorded you during every minute of your work the last week and you are now watching it. What are the odds that you will wince in some parts because of mistakes in the way you behaved or communicated?

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B = f (P, E)                                                                                       how to approach personality problems at work

2/15/2017

 
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References
  1. Weisbord, Marvin R. Productive Workplaces Revisited Jossey-Bass 2004
  2. Cooperrider, David Positive Image, Positive Action: The Affirmative Basis of Organizing in Appreciative Inquiry ed. by David L. Cooperrider et al, Stipes Publishing LLC 2000
  3. Miller, William R., Rollnick, Stephen Motivational Interviewing, Second Edition The Guilford Press 2002

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​Our beliefs about what causes problematic behavior in others substantially impact our ability to influence change. ​

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Are you leading from reactivity or creativity?                           ---four steps to see your blind spots

1/20/2017

 
Video (6 min. 30 sec.) 
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Tool
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A Four-Step practice--Guiding Questions
​

References
1. Ellis, Albert The Road to Tolerance Prometheus Books 2004
2. Kahneman, Daniel Thinking Fast and Slow Farrar, Straus and Giroux 2011

Reference List on Reactivity

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Text of video (4 - 6 min. reading time)
In this article you will learn about a four-step practice for a major leadership challenge—seeing our own contribution to problems. I discovered this challenge in my first leadership position supervising a staff of doctors and nurses at a hospital.  

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