Neil Baker Consulting and Coaching
  • Home
  • About
  • Blog

How to Navigate Power to Enhance Psychological Safety

3/4/2020

 
Picture
Institute for Healthcare Improvement 
Podcast--27 min. 

How to Navigate Power to Enhance Psychological Safety

Don't Let Your Staff Suffer In Silence

2/12/2020

 
Picture
Don't Let Your Staff Suffer In Silence
IHI Blog Post

Unless leaders take certain actions repeatedly, the odds of staff suffering in silence are high.
 

To receive periodic emails with free articles, click below. You may unsubscribe at any time. 
Subscribe

Leading Improvement: why experience and skills are not enough

11/7/2019

 
Video (5 min. 15 sec.)
Picture
To schedule an introductory call, contact me by clicking below. 
Contact
I offer 90-day, 6-month, and 12-month packages of hybrid teaching, consultation, and coaching all by video meetings. Customization is also an option.  

Text of Video (3 - 7 min. reading time)
Download pdf
​In this article you will learn why experience and skills are not enough to assure the highest levels of success and sustainability with improvement initiatives in healthcare. The reason this is true has to do with...quicksand. 

Read More

How Leadership Power Failures Disrupt Alignment for Improvement

9/28/2019

 
Video (4 min. 30 sec.)
Picture
For more about leadership power failures see
Black Holes--an invisible danger to change initiatives

Download pdf
​(text of video)
Text (4 - 7 min. reading time)
​To assure success with improvement initiatives, leaders must take on two key actions themselves if they want to sustain the necessary alignment. 
 
Neglecting or delegating these responsibilities is like pulling the plug on the best results, spread, and sustainability. 

Read More

How to Use Supervision to Create Psychological Safety

8/5/2019

 
Picture
Institute for Healthcare Improvement Blog Post. Access at
How to Use Supervision to Create Psychological Safety

​
This blog post shares survey results which indicate that conversations between leaders and their direct reports too often do not address concerns and challenges. 

This is in stark contrast to research which shows that addressing what is important to each person and his/her pain points significantly improves performance, learning, and innovation. The article defines action steps supervisors can take to promote a psychologically safe work environment which enhances speaking up about concerns. 

How Experienced Leaders Detect and Transcend Their Upper Limits

6/18/2019

 
Video (3 min.)
Picture
To learn more about Leadership Practice Sprints as a method to transcend your Upper Limits see Sprints.

Download pdf
(text of video)
Text (3 - 5 min. reading time)
​In this article you will learn how experienced leaders detect and transcend their upper limits. 

Read More

Enabling the Right Start in Tackling Hard Relational Problems At Work

5/24/2019

 
Video (3 min.)
Picture
Additional resources
For more information about getting support in strengthening your practice, see Adaptive Sprints.

Download pdf
(text of video)
Text of Video (3 - 5 min. reading time)
In this article, you will learn from a real-life situation how to enable the right start in tackling hard relational problems at work. 

Read More

Being at Our Best: How to Learn in the Wild

3/16/2019

 
Video (3 min.)
Picture
Reference
  1. David V. Day The Difficulties of Learning From Experience and the Need for Deliberate Practice Industrial and Organizational Psychology 3: 2010
​
Additional resources to develop your practice:
  • Subscribe for free monthly articles and you will have access to a Resource Guide.
  • Think about joining the Four Week Challenge on March 25 for $99.
  • Contact me for a free exploratory meeting to look at options. 

Dowload pdf
(text of video)
Text (2 - 3 min. reading time)
 This article focuses on a huge challenge to being at our best as leaders: how to learn “in the Wild” (1)—that is, in actual day-to-day worklife where we face a persistent storm of complexity and stress. 

Read More

Pay Now or Pay Later                                                                    The Value of Taking Time to Shape Culture

2/13/2019

 
Picture
Picture

See article on the Institute for Healthcare Improvement Blog at


Pay Now or Pay Later

Psychological Safety: simple, important, and fragile

10/18/2018

 
​Video (3 min. 20 sec.)
Picture
References
(1) Edmondson, Amy C. et al Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct          Annu. Rev. Organ. Psychol. Organ. Behav. 1: 23 – 43, 2014
(2) 
Perlow, Leslie et al Is Silence Killing Your Company? Harvard Business Review May 2003
(3) 
Raemer, Daniel B. et al Improving Anesthesiologists’ Ability to Speak Up in the Operating Room Acad Med. 91:530–          539, 2016

(4) Salazar, Marco J. Barzallo et al Influence of Surgeon Behavior On Trainee Willingness to Speak Up: A Randomized           Controlled Trial J Am Coll Surg 219:1001-1009, 2014

Download pdf
(text of video)
Text of video (2 - 4 min. reading time)
In this article you will learn what psychological safety is and why it is simple, important, and  fragile. 

Read More

Black Holes--an invisible danger to change initiatives

5/29/2018

 
Video (3 min.)
Picture
To learn more, see the video/article
How Leadership Power Failures Disrupt Alignment for Improvement

References

1. Beer, Michael High Commitment, High Performance Jossey-Bass 2009
2. Conner, Daryl R. Managing at the Speed of Change Villard Books 1992
3. Crosby, Robert P. Solving the Cross-Work Puzzle VIVO! Publishing 2010 
4. Scherr, Allen L. and Jensen, Michael C. A New Model of Leadership Harvard NOM Research        Paper No. 06-10, Barbados Group Working Paper No. 06-02, 2007

Tool for Ongoing Review Meetings
Available for subscribers only. For free monthly articles and a link to additional resources, click on Subscribe. You may unsubscribe at any time. 

Download pdf
Text of Video (2 - 3 min.)
In this article you will learn about black holes and how to prevent them from endangering change initiatives. ​

Read More

When Decisions Cause Distress--                                                 a path of courage and compassion

3/27/2018

 
Video (3 min.)
Picture
Reference
  1. Heifetz, Ronald A. Leadership Without Easy Answers The Belknap Press 1994

Additional resources
  1. Are flaws in decision making causing conflict and poor alignment--a quick diagnostic
  2. We have a consensus!....?

Download pdf
​(text of video)
Text of Video (2 - 4 min.)
This article addresses a question I’m asked frequently by leaders: How can I foster an environment of empowerment when I have to make decisions at times which may cause some people to feel disempowered and distressed?  

Read More

Power Literacy: Own and Leverage Your Power

2/25/2018

 
Video (3 min.)
Picture
References
  1. Kim, Sara A New Focus in Healthcare Conflict Research Journal of Community and Public Health Nursing Volume 3, Issue 4, 2017
  2. Baker, Neil Flattened Hierarchy = Increased Empowerment? 
  3. Liu, Eric You’re More Powerful Than You Think: a citizen’s guide to making change happen Public Affairs 2017

Download pdf
​(text of video)
Text of Video (2 - 3 min.)
In this article, you will learn the basics of power literacy in order to enhance your effectiveness. 

Read More

The Leadership Fractal--                                                                Simple Rules to shape culture

1/9/2018

 
Video (3 min.)
Picture
References
  1. Wheatley, Margaret J. Leadership and the New Science: Learning about Organization from an Orderly Universe Berrett-Koehler Publishers Inc. 1994
  2. Rodin, Scott R. The Steward Leader InterVarsity Press 2010
  3. Sull, Donald and Eisenhardt, Kathleen M. Simple Rules: How to Thrive in a Complex World Houghton Mifflin Harcourt 2015

Additional Information and Resources
  1. For more information on Simple Rules (also called In-the-Moment Leadership Strategies) see website at neilbakerconsulting.com.
  2. Subscribers can reference the Resource Guide. If you wish to subscribe for free monthly articles and link to this guide, click on Subscribe. You may unsubscribe at any time. 

Download pdf
​(text of video)
Text of video (2 - 3 min. reading time)
This article will provide a brief introduction to the Leadership Fractal and how this concept can provide an efficient and effective way to shape culture in the flow of daily work. 

Read More

How to Give Direction and Coach at the Same Time

10/21/2017

 
Video (4 min. 15. sec.)
Picture
References
  • Coaching methods
    • How To Coach When There Is No Time
  • Setting team norms
    • An Easily Missed Ingredient for High Team Performance
  • Feedback and going first
    • Vulnerability, results, and leadership
    • Teamwork as perpetual feedback
  • Clear, consistent decision making
    • Are flaws in decision making causing conflict and poor alignment?

Download pdf
​(text of video)
Text of video (3 - 5 min. reading time)
​In this article you will learn how to give direction and coach at the same time. This is one of the more difficult balancing acts in leadership and it is crucial to the best results. 

Read More
<<Previous
    Blog
    Subscribe
    Subscribe to receive periodic free articles and tools for subscribers only. 

    Categories

    All
    Brain Science
    Decision Making
    Dialogue
    Engagement And Motivation
    Feedback
    Meetings
    Positive Psychology
    Power
    Practice Of Leadership
    Reactivity And Reflection
    Teams
    Tools
    Vision

    Archives

    March 2020
    February 2020
    November 2019
    September 2019
    August 2019
    June 2019
    May 2019
    March 2019
    February 2019
    October 2018
    May 2018
    March 2018
    February 2018
    January 2018
    October 2017
    August 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    September 2016
    August 2016
    June 2016
    May 2016
    March 2016
    November 2015
    August 2015
    April 2015
    February 2015
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014


    Contact Neil

Copyright Neil Baker M.D., 2021 all rights reserved
Neil Baker Consulting and Coaching
State of Washington,
Photos used under Creative Commons from blondinrikard, bertknot, ymturner, jurvetson, HikingArtist.com