Video (4 min. 39 sec.)
Having trouble motivating others?--a quick diagnostic
Active telling--the art of assuring people listen to you
- Miller, William R., Rollnick, Stephen Motivational Interviewing, Second Edition The Guildford Press 2002
with text of video
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When caught in this perspective, we tend to focus on our “messaging” (the content of what we are saying) in order to convince them or motivate them or get them to buy-in. This approach creates substantial risk that people will feel we are trying to change them leading to push back or passive compliance with a negative impact on results.
There is a more effective way but it requires a shift in perspective. We need to see that it is not true resistance is IN others.