
Video (3 min. 20 sec.) References (1) Edmondson, Amy C. et al Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct Annu. Rev. Organ. Psychol. Organ. Behav. 1: 23 – 43, 2014 (2) Perlow, Leslie et al Is Silence Killing Your Company? Harvard Business Review May 2003 (3) Raemer, Daniel B. et al Improving Anesthesiologists’ Ability to Speak Up in the Operating Room Acad Med. 91:530– 539, 2016 (4) Salazar, Marco J. Barzallo et al Influence of Surgeon Behavior On Trainee Willingness to Speak Up: A Randomized Controlled Trial J Am Coll Surg 219:1001-1009, 2014 Download pdf (text of video) Text of video (2 - 4 min. reading time) In this article you will learn what psychological safety is and why it is simple, important, and fragile.
Video (3 min.) References 1. Beer, Michael High Commitment, High Performance Jossey-Bass 2009 2. Conner, Daryl R. Managing at the Speed of Change Villard Books 1992 3. Crosby, Robert P. Solving the Cross-Work Puzzle VIVO! Publishing 2010 4. Scherr, Allen L. and Jensen, Michael C. A New Model of Leadership Harvard NOM Research Paper No. 06-10, Barbados Group Working Paper No. 06-02, 2007 Tool for Ongoing Review Meetings Available for subscribers only. For free monthly articles and a link to additional resources, click on Subscribe. You may unsubscribe at any time. Download pdf Text of Video (2 - 3 min.) In this article you will learn about black holes and how to prevent them from endangering change initiatives.
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Download pdf (text of video) Text of Video (2 - 4 min.) This article addresses a question I’m asked frequently by leaders: How can I foster an environment of empowerment when I have to make decisions at times which may cause some people to feel disempowered and distressed?
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Download pdf (text of video) Text of Video (2 - 3 min.) In this article, you will learn the basics of power literacy in order to enhance your effectiveness.
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Download pdf (text of video) Text of video (2 - 3 min. reading time) This article will provide a brief introduction to the Leadership Fractal and how this concept can provide an efficient and effective way to shape culture in the flow of daily work.
Video (4 min. 15. sec.) References
Download pdf (text of video) Text of video (3 - 5 min. reading time) In this article you will learn how to give direction and coach at the same time. This is one of the more difficult balancing acts in leadership and it is crucial to the best results.
Video (4 min. 15 sec.) Reference Whitmore, John Coaching for Performance Nicholas Brealey Publishing 2009 Questions Tool for Coaching Obtain the tool by subscribing for free monthly articles at Subscribe. On subscribing you will receive a link to a page for subscribers only with a variety of tools including this one on coaching. You may unsubscribe at any time. Download pdf (text of video) Text of Video (3 - 5 min. reading time) In this article you will learn why coaching is so important to effective leadership and how to coach when it feels like there is No Time.
Video (5 min. 50 sec.) Instructions to access Resource Guide The Resource Guide for strategies which accelerate deliberate practice is available for subscribers only. Obtain a link to the guide by subscribing for free monthly articles at Subscribe. You may unsubscribe at any time. References The full reference list for deliberate practice is available for subscribers only. Obtain a link to the list by subscribing for free monthly articles at Subscribe. You may unsubscribe at any time. 1. Ericsson Anders, Pool Robert Peak: secrets from the new science of expertise Houghton Mifflin Harcourt 2016 Download pdf (text of video) Text of Video (4 - 6 min. reading time) This article is for experienced, seasoned leaders who feel, or who have felt at some time in the past, the aspiration to bring their highest values, skills, and passion to any and all situations, including those that are very provocative and difficult.
Video (5 min. 36 sec.) References
Download pdf (text of video) Tool for Ongoing Review Meetings for Improvement Initiatives Available for subscribers only. Subscribe for free monthly resources and obtain a link to the tool by clicking on the subscribe button below . You may unsubscribe at any time. Text of video (4 - 6 min. reading time) In this article you will learn that secrets to successful healthcare innovation too often stay hidden, why this happens, and what is needed to uncover them.
Here are two brief stories of improvement initiatives told at conferences in which critical success factors emerged only when I later talked individually with the presenters. Video (5 min. 40 sec.) Additional resources for developing norms
Brief overview and list of references for “Beware of the Potential Harms of Trust”
Download pdf (text of video) Subscribe for free monthly resources and a link to articles and tools for subscribers only. Text of video (4 - 5 min. reading time) In this article you will learn about the potential harms of trust and five safeguards or ground rules to prevent them. How we define trust is the important issue.
Video (5 min. 38 sec.) References
Additional resources Provides more details about indicators of "reactivity"--another term for "messiness." Explains a method to reflect on personal behavior to identify our own messiness. Explains why team norms are so important and why it is so easy not to set them. Download pdf (includes text of video) Subscribe for free monthly articles and videos and links to tools for subscribers only. Text of video (4 - 5 min. reading time) Imagine someone has video-recorded you during every minute of your work the last week and you are now watching it. What are the odds that you will wince in some parts because of mistakes in the way you behaved or communicated?
Video (5min.) References
Download pdf (text of video) Text of video (4 - 5 min. reading time) Our beliefs about what causes problematic behavior in others substantially impact our ability to influence change.
Video (6 min. 30 sec.) Tool A Four-Step practice--Guiding Questions References 1. Ellis, Albert The Road to Tolerance Prometheus Books 2004 2. Kahneman, Daniel Thinking Fast and Slow Farrar, Straus and Giroux 2011 Reference List on Reactivity Download pdf (text of video) Subscribe for free monthly articles and links to tools for subscribers only Text of video (4 - 6 min. reading time) In this article you will learn about a four-step practice for a major leadership challenge—seeing our own contribution to problems. I discovered this challenge in my first leadership position supervising a staff of doctors and nurses at a hospital.
Video (4 min. 39 sec.)Links to brief articles Having trouble motivating others?--a quick diagnostic Active telling--the art of assuring people listen to you Reference
Download pdf with text of video Subscribe for free monthly articles and links to tools for subscribers only Text of video (4 - 5 min. reading time) It is nearly automatic to feel that resistance is about the people resisting—that resistance is IN the resistors.
When caught in this perspective, we tend to focus on our “messaging” (the content of what we are saying) in order to convince them or motivate them or get them to buy-in. This approach creates substantial risk that people will feel we are trying to change them leading to push back or passive compliance with a negative impact on results. There is a more effective way but it requires a shift in perspective. We need to see that it is not true resistance is IN others. |
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