For experienced leaders--
Even when leaders have a lot of skill and experience, due to constant stress and complexity, challenges in the midst of work can be quite difficult to manage as creatively and effectively as desired--especially relational challenges like conflict, resistance, feedback, influencing, managing upwards, and motivation.
--to transform daily leadership practice
In-the-Moment Leadership Strategies provide a problem-solving approach which enhances consistency, effectiveness, and creativity by tapping into our highest skills and values even in the most difficult and demanding situations.
At the heart of this approach is being able to recognize our own blind spots, reactivity, and contribution to problems. After all, the only person we can really change is ourselves.
Evidence-informed and based on 30 years of experience, the approaches are adaptable with other leadership models. Read about client experience at Testimonials.
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--to accelerate progress
The most important gap for experienced leaders is not about skills or competencies. It is about developing a practice of continuous learning to sustain and constantly improve being at our best within the complexity and stress of day-to-day work.
The objective is to transform daily leadership practice to solve immediate problems more consistently and creatively in line with our vision for results and relationships (i.e. culture) and to be able to coach other leaders and teams to do the same.
This involves greater awareness of our natural, human biases and blind spots in order to more objectively assess what is happening in-the-moment and choose actions for the greatest progress possible toward desired results and relationships.
Beware of the Potential Harms of Trust: Five Safeguards
(5 min. 40 sec.)
Normalize Human Messiness
to Enhance Psychological Safety on Teams
(5 min. 38 sec.)
Are you leading from reactivity or creativity?
--four steps to see your blind spots
(6 min. 30 sec.)
Resistance is not about the people resisting
(4 min. 39 sec.)
B = f (P, E)
how to approach personality problems at work
In-the-Moment Leadership Strategies have been presented to more than 5000 participants over six years at the Institute for Healthcare Improvement Annual Forum.
Description from IHI
"Neil Baker's signature contribution to the field of leadership is his adept way of using any work situation, even the most complex and difficult, as an opportunity to achieve immediate impact on the quality of work relationships."
Selected Comments from Participants
Partial List of Organizational Clients
Institute for Healthcare Improvement
Peterson Center on Healthcare
New York, New York
Harvard Medical School Center for Primary care
Institute for Clinical Systems Improvement
Alberta Health Services
Finger Lakes Health Systems Agency
Rochester, New York