Why is it so tough to be a leader?
To be successful, leaders need to achieve both results and a high quality work environment in the midst of constant change, volatility, uncertainty, and unprecedented complexity.
In this context, it is very demanding to sustain actions consistent with one's highest skills and values. Also, stress and pressure tend to narrow our ability to problem solve creatively.
When this happens, relational difficulties such as resistance or conflict are often inadequately addressed and build-up, "wearing down" energy and confidence over time.
High prevalence of relational barriers to change
Of 420 participants in a workshop at the Institute for Healthcare Improvement Annual Forum two years ago:
Hidden In Plain View:
relational barriers to improvement
by Neil Baker MD et al
Physician Leadership Journal
Can you be at your best right now?
The most important challenge leaders face is not about learning new skills. It is about problem solving in the midst of intense, complex situations.
In-the-Moment Leadership Strategies provide a problem-solving approach which taps into our highest skills and values even in the most difficult and demanding situations. The aims are to tackle any leadership problem in order to enhance progress to both results and high quality work relationships.
Based on evidence and 30 years of experience, the approaches are adaptable with other leadership models.
Clients report more confidence, and effectiveness in difficult situations. The work is not easy and takes courage and persistence. But quick gains are possible--as a workshop participant said, "There IS a method for the madness!"
Read more about client experience on the Services page and at Testimonials.
Learn about ways to strengthen your day-to-day leadership practice
Principles, strategies, and tools for use in-the-moment
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Free IHI Audiocast
Neil Baker's 2015 Annual Forum presentation
Personal Mastery for
In-the-Moment Leadership Strategies have been presented to more than 4000 participants over four years at the Institute for Healthcare Improvement Annual Forum.
Description from IHI
"Neil Baker's signature contribution to the field of leadership is his adept way of using any work situation, even the most complex and difficult, as an opportunity to achieve immediate impact on the quality of work relationships."
Selected popular Key Articles
Three Steps to Transform Your Approach to Relational Problems
Active Listening: the art of assuring people listen to you
How can you make sense of 180,000+ leadership books?
for Neil's presentations at the
Institute for Healthcare Improvement
Annual Forum, December 2016
Click on the links below and then scroll down to the session number.
Session M7 (minicourse)
Personal Mastery for Relational Barriers to Change
Session A13/B13 (workshop)
Personal Mastery for Transformational Leadership